Banking Access

We’re making some changes… And to get ready to serve you better, we need some time to upgrade our systems. There will be momentary service interruptions to in-branch, online, Contact Centre and telephone banking. 

We apologize for this temporary pause in our services. We’ve heard from our members that you want enhanced services and we’re working to make sure you have a remarkable banking-future.   

You will still be able to use your debit and credit card for in-store purchases and ATMs.  

Did you know that our branches are part of the Ding Free network? Ding Free  is a national network of surcharge-free ATMs. This means, you can use most credit union ATMs for free. Download the Ding Free app to find the closest ATM to you. 

What can you do to prepare? 

All members will see an interruption to in-branch, online, Contact Centre and telephone banking services on December 5-6.

Banking Access Page


Here’s a message for our First Calgary and Mountain View members from our Chief Operating Officer, Wellington Holbrook, regarding the upcoming service interruptions. We are grateful to all of our members for your patience as we become better for you